Détails du cours

Course Cost: $10 + HST (Regular price: $19 + HST)

Course Description

Loss Prevention for Convenience Stores is designed to equip small business operators, store management, and staff with the knowledge and tools to mitigate theft and its impact on their business. With the thin profit margins typical of convenience stores, any loss due to theft can be critical. This course will provide an understanding of different types of theft, their implications, and practical strategies to prevent and reduce losses, ensuring the long-term success and security of your business.

Target Audience

• Store owners and operators
• Managers and shift leaders
• Frontline employees (cashiers, attendants, stock clerks)
• Security and loss prevention staff

Course Objectives

By the end of this course, participants will be able to:

1. Explain the financial, operational, and reputational impacts of theft on convenience stores.
2. Identify the different types of theft (customer and employee) and their warning signs.
3. Apply prevention strategies to reduce theft risk in daily operations.
4. Respond appropriately to suspected or confirmed theft incidents while prioritizing safety.
5. Understand the legal consequences of theft in Canada.
6. Implement best practices in staff training, technology use, and customer engagement for loss prevention.
7. Foster a store culture that promotes vigilance, accountability, and security awareness.

Course Requirements

• Completion of all units, activities, and case studies
• Active participation in scenario-based exercises

Passing grade: 75% or higher on the final assessment 30 Randomized T/F and Multiple choice